Responsible Gaming at addd7
addd7 is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Our responsible gaming programme gives you the tools to stay in control — from deposit limits and time-out features to full self-exclusion. Gambling is entertainment. We make sure it stays that way.
- Daily & monthly deposit limits
- Session time reminders
- Loss limit controls
- Cooling-off period (24h–30 days)
- Temporary account time-out
- Permanent self-exclusion
- 18+ For adults aged 18 and above only
Section 1
Our Commitment to Safe Play
addd7 takes responsible gaming seriously. As a platform serving players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and beyond — we understand that easy, mobile-first access to online gambling through bKash and Nagad also carries a responsibility to protect players from the potential harms of excessive gambling. That responsibility is built into the foundation of how addd7 operates.
Our responsible gaming programme is not an afterthought. Every addd7 account comes equipped with a full suite of player-protection tools that are accessible directly from your account dashboard at any time — no need to contact support, no waiting period, no barriers. You are always in control.
addd7's approach to responsible gaming rests on three principles: prevention (giving players the tools to set limits before problems develop), early intervention (monitoring for signs of problematic play and offering proactive support), and strong enforcement (applying age verification rigorously and honouring all self-exclusion and limit requests without exception).
Every addd7 feature is designed with player wellbeing in mind. Safety controls are prominent, easy to use, and take effect immediately upon request.
Once a self-exclusion or cooling-off period is activated, it cannot be reversed during the chosen period — even at the player's own request. We enforce this to protect you.
addd7 provides clear information about return-to-player rates and house edge for all games, so every player can make fully informed decisions before placing bets.
Players who approach their set loss limits receive automatic in-platform notifications reminding them of their threshold and encouraging them to take a break.
addd7 tracks session duration and sends time reminder notifications at intervals you choose — helping you stay aware of how long you have been playing.
Our dedicated support team is available at all hours to assist with any responsible gaming request — from setting limits to initiating a full account closure.
Section 2
Age Verification & 18+ Policy
addd7 operates a strict 18+ policy. No person under the age of 18 may register an account, make a deposit, or play any game on addd7.net. This policy is enforced without exception, and addd7 uses a multi-stage age and identity verification process to uphold it.
All new players are required to provide their date of birth at the point of registration. addd7 verifies this information against the National Identity Card (NID) or other government-issued identification documents submitted during the Know Your Customer (KYC) process. Any account found to have been registered by a person under the age of 18 will be immediately suspended, all funds will be forfeited, and the matter will be referred to the appropriate authorities.
- Date of birth declaration: Required at registration. Providing a false date of birth constitutes a breach of addd7's Terms & Conditions and may result in permanent account closure.
- KYC document verification: addd7 verifies age against a valid National Identity Card, passport, or birth certificate as part of the standard verification process before processing any withdrawal.
- Mandatory verification triggers: Age verification is also triggered by large deposits, withdrawal requests, and any suspicious account activity that suggests a player may not be who they claim to be.
- Account suspension pending verification: If addd7 has reason to doubt a player's age, the account may be suspended and play restricted until valid age-verification documents are provided and confirmed.
Section 3
Player Protection Tools
addd7 provides a comprehensive set of responsible gaming tools that are integrated directly into every player account. These tools can be accessed and activated instantly from your account dashboard — no support request required. The following tools are available to all addd7 players.
Deposit Limit
Set a daily, weekly, or monthly cap on how much you can deposit into your addd7 account via bKash, Nagad, Rocket, or Upay. Once the limit is reached, further deposits are automatically blocked until the chosen period resets. Limits can be reduced immediately; increases take 24 hours to take effect — a deliberate cooling-off buffer.
Loss Limit
Define the maximum amount you are willing to lose within a set time window (daily, weekly, or monthly). When your net losses reach this threshold, addd7 will prevent further bets until the period resets. This is one of the most powerful tools for maintaining financial control over your gambling activity.
Session Time Reminder
Set a session duration after which addd7 will display a reminder notification prompting you to take a break. You can choose intervals from 30 minutes to 4 hours. The reminder does not force you to stop, but it does ensure that you are always conscious of how long you have been playing.
Reality Check
A reality check is a periodic on-screen pop-up that shows your net gaming balance for the current session — including total amounts wagered, total winnings, and your net position. This tool helps you maintain an accurate, real-time picture of your financial activity during a gaming session.
Cooling-Off Period
A cooling-off period pauses your account for a short, defined duration — from 24 hours to 30 days. During this period, you cannot log in, deposit, or place any bets. This tool is ideal for players who feel they need a short break without committing to a permanent exclusion. The period cannot be ended early.
Self-Exclusion (Permanent)
Permanent self-exclusion closes your addd7 account indefinitely. This is the strongest form of protection addd7 offers. Once initiated, your account is closed, your details are flagged to prevent re-registration, and any pending withdrawals are processed to your verified payment method. Re-registration after a permanent self-exclusion is strictly prohibited — see Section 5 for full details.
Section 4
Deposit & Loss Limits
Setting personal financial limits is the single most effective step a player can take to stay in control of their gambling spend. addd7 makes this process as simple and immediate as possible. The table below summarises how deposit and loss limits work on the addd7 platform.
| Limit Type | Available Periods | Takes Effect | Reduction / Increase | Status |
|---|---|---|---|---|
| Deposit Limit | Daily, Weekly, Monthly | Immediately | Reduction: instant. Increase: 24-hour delay. | Active |
| Loss Limit | Daily, Weekly, Monthly | Immediately | Reduction: instant. Increase: 24-hour delay. | Active |
| Bet Stake Limit | Per-session maximum stake | Immediately | Reduction: instant. Increase: 24-hour delay. | Active |
| Session Time Limit | 30 min — 4 hours | Next session start | Can be updated at any time for future sessions. | Active |
To set or adjust any of the limits described above, log in to your addd7 account and navigate to Account > Responsible Gaming > Limits. Changes are applied automatically and you will receive an SMS confirmation to your registered Bangladeshi mobile number.
Section 5
Self-Exclusion & Time-Out
addd7 offers two levels of account break: a temporary time-out (cooling-off period) and a permanent self-exclusion. Both are available immediately from your account dashboard and both are strictly enforced once activated.
Temporary Time-Out (Cooling-Off Period)
- Choose a break period of 24 hours, 48 hours, 1 week, 2 weeks, or 30 days.
- During the cooling-off period, your account is locked. You cannot log in, deposit, or place bets.
- Any pending withdrawals that were already approved will still be processed to your registered bKash, Nagad, or Rocket account.
- The cooling-off period cannot be ended early. Once activated, addd7 will not unlock your account before the chosen period expires — even if you contact support requesting early reinstatement.
- When the cooling-off period expires, your account is automatically reinstated with all your previous settings and limits intact.
Permanent Self-Exclusion
- Permanent self-exclusion closes your addd7 account with no set end date. It is intended for players who have decided they need to stop gambling entirely for the foreseeable future.
- To activate permanent self-exclusion, go to Account > Responsible Gaming > Self-Exclusion and confirm your request, or email [email protected] with the subject line "Self-Exclusion Request".
- addd7 will process all eligible pending withdrawals to your verified Bangladeshi mobile wallet before closing the account.
- Your contact details will be flagged in addd7's registration system to prevent you from opening a new account. Any attempt to re-register during a self-exclusion period is a breach of addd7's Terms & Conditions.
- After a minimum of 6 months, a player who has undergone self-exclusion may request reinstatement in writing to [email protected]. Reinstatement is not automatic — it requires confirmation that the player has reflected on their gambling behaviour and acknowledges the risks involved.
Section 6
Recognising Problem Gambling
Problem gambling can develop gradually. Many players do not recognise the signs until their gambling has already begun to cause significant harm to their finances, relationships, and mental health. addd7 encourages all players to regularly reflect on their gambling behaviour and to be honest with themselves about whether gambling remains a healthy form of entertainment in their lives.
The following are common warning signs that gambling may be becoming a problem. If you recognise several of these patterns in yourself, please use addd7's responsible gaming tools or contact our support team immediately.
Chasing Losses
Placing larger or more frequent bets to try to recover money you have already lost — a pattern known as "chasing" — is one of the clearest signs of problem gambling.
Losing Track of Time
Regularly spending more time gambling than you intended, or finding that hours have passed without you noticing, suggests that gambling is beginning to dominate your attention.
Gambling With Essential Money
Using funds set aside for rent, groceries, utility bills, family expenses, or savings to fund gambling activity is a serious warning sign that requires immediate action.
Social Withdrawal
Withdrawing from friends, family, or professional responsibilities in order to spend more time gambling — or to conceal the extent of your gambling activity — is a significant red flag.
Mood Dependency
Feeling anxious, irritable, or restless when you are unable to gamble, or relying on gambling to escape negative emotions such as stress, loneliness, or boredom, indicates emotional dependency.
Hiding Your Gambling
Lying to family members about the amount you are spending on gambling, or concealing your gambling activity from people close to you, is a strong indicator that you know your behaviour has become problematic.
Section 7
Support & Resources
If you believe that gambling is negatively affecting your life or the life of someone close to you, addd7 strongly encourages you to seek support. You do not need to wait until things become serious — reaching out early is always the right move. addd7's support team is available 24 hours a day, 7 days a week, and is trained to handle responsible gaming requests with sensitivity, confidentiality, and without judgment.
To contact addd7's responsible gaming support team directly, send an email to [email protected] with the subject line "Responsible Gaming Support". Our team will respond within a few hours and will work with you to identify the most appropriate tools and next steps — whether that means setting limits, initiating a cooling-off period, or processing a full self-exclusion request.
In addition to addd7's own support resources, players in Bangladesh experiencing gambling-related difficulties are encouraged to speak with a trusted family member, a counsellor, or a medical professional. Mental health support services are available through government hospitals and community health centres across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. Seeking help for gambling-related stress or anxiety is a sign of strength, not weakness.
Write to [email protected] with the subject "Responsible Gaming Support" for confidential, non-judgmental help from our trained team — available every day of the year.
Log in to your addd7 account and visit Account > Responsible Gaming to access all limits, time-out, and self-exclusion tools instantly — no waiting, no approval needed.
If gambling is causing significant personal or financial distress, we encourage you to speak with a qualified counsellor or mental health professional available through community health services across Bangladesh.
Sometimes the most important first step is simply telling a family member or close friend that gambling has become a problem. Peer support from loved ones can be a vital part of recovery alongside formal tools.
Frequently Asked Responsible Gaming Questions
Can I set limits without contacting support?
Yes. All deposit limits, loss limits, session time reminders, and cooling-off periods can be activated directly from your account dashboard under Account > Responsible Gaming. No support interaction is required.
How quickly does a self-exclusion take effect?
Permanent self-exclusion takes effect immediately upon confirmation. Your account is locked within minutes of your request being submitted, whether via the dashboard or via email to [email protected].
Will addd7 contact me with promotions during a self-exclusion?
No. Once self-exclusion is activated, addd7 will immediately suppress all marketing communications to your registered mobile number and email address. You will not receive promotional SMS messages, bonus offers, or any other gambling-related communications for the duration of the exclusion.
What happens to my balance if I self-exclude?
Any eligible balance in your addd7 account at the time of self-exclusion will be withdrawn to your verified Bangladeshi mobile wallet (bKash, Nagad, or Rocket) within 3–5 business days. addd7 does not retain player funds following a self-exclusion request.
Section 8
Protecting Young People
addd7 recognises that adults who gamble online have a responsibility to ensure that the young people in their households — children, younger siblings, or other minors — cannot access addd7.net or any other online gambling platform using their device or account credentials.
The following practical steps are recommended for all addd7 players who share a device or household with anyone under the age of 18:
- Use a strong, unique password: Do not use easily guessable passwords for your addd7 account. Avoid patterns such as your name, birthdate, or phone number. Use a combination of letters, numbers, and symbols that a young person in your household could not guess.
- Never save login credentials on shared devices: Do not allow your browser to save your addd7 username or password on any device that is accessible to minors. Always log out of addd7 after each session on a shared device.
- Enable device parental controls: Most Android and iOS devices offer built-in parental control features that can restrict access to specific websites and apps. Enable these controls on any device that is regularly used by children.
- Use parental control software: Third-party filtering tools can be installed on home computers and mobile devices to block access to gambling websites, including addd7.net. These tools provide an additional layer of protection beyond device-level controls.
- Be open with children about gambling risks: Educating young people about the financial and emotional risks associated with gambling — in age-appropriate terms — is one of the most effective long-term protective measures available to parents and guardians.
- Report underage access immediately: If you discover or suspect that a minor has accessed addd7 using your account or their own, contact [email protected] immediately. addd7 will investigate and take appropriate action, including account suspension if necessary.
Gamble Responsibly with addd7
Responsible gaming is at the heart of everything addd7 does. Set your limits, stay in control, and enjoy cricket betting, live casino, and slots — all with the confidence that addd7 has your back.